CarShield vehicle service contracts, FTC refunds settlement
Federal Trade Commission v. NRRM, LLC, dba CarShield, and American Auto Shield, LLC (FTC refunds; not a class action)
Also known as CarShield refund; FTC v. CarShield; Analytics Consulting; 4:24-cv-01055
The FTC said CarShield ads misled buyers about which car repairs its service contracts would cover.
Copied from the official notice. Last compared Nov 4, 2026.
- You could get
- A share of the fund $9.6 million fund, split among everyone who files.
Source
“Share of more than $9.6 million, sent by check”
From the administrator site: FTC refund page: CarShield Settlement (dated December 2025). Last compared Nov 4, 2026.
- Payments
- Paid Payments issued; the settlement administrator (the company that handles claims) has not published the date. Has it paid yet? See payment status.
Source
“The FTC is sending 168,179 checks totaling more than $9.6 million to eligible people who paid CarShield for a vehicle service contract between September 2019 and September 2024, and had their claim denied.”
From the administrator site: FTC refund page: CarShield Settlement (dated December 2025). Last compared Nov 4, 2026.
- Claims
- No claim form needed
Source
“If you got a check, please cash it within 90 days.”
From the administrator site: FTC refund page: CarShield Settlement (dated December 2025). Last compared Nov 4, 2026.
- Who can file
- Paid CarShield for a service contract 2019 to 2024; claim denied
Source
“The FTC is sending 168,179 checks totaling more than $9.6 million to eligible people who paid CarShield for a vehicle service contract between September 2019 and September 2024, and had their claim denied.”
From the administrator site: FTC refund page: CarShield Settlement (dated December 2025). Last compared Nov 4, 2026.
- Where
- Anywhere in the U.S.
Source
“The FTC is sending 168,179 checks totaling more than $9.6 million to eligible people who paid CarShield for a vehicle service contract between September 2019 and September 2024, and had their claim denied.”
From the administrator site: FTC refund page: CarShield Settlement (dated December 2025). Last compared Nov 4, 2026.
Quick answers
How much is the CarShield vehicle service contracts, FTC refunds settlement payout?
A share of the fund. $9.6 million fund, split among everyone who files.
Do I need to file a claim for the CarShield vehicle service contracts, FTC refunds settlement?
No claim form. Payment is automatic. If you got a check, cash it within 90 days.
When is the CarShield vehicle service contracts, FTC refunds settlement payout date?
Payments issued; the administrator has not published the date.
Is the CarShield vehicle service contracts, FTC refunds settlement legit?
The administrator is Federal Trade Commission, and the official site is www.ftc.gov. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Also ending this week
Related settlements
Confirm with the administrator before you act.
Case details
- Case
- Federal Trade Commission v. NRRM, LLC, dba CarShield, and American Auto Shield, LLC (FTC refunds; not a class action)
- Court
- U.S. District Court, Eastern District of Missouri
- Case number
- 4:24-cv-01055-HEA
- Administrator
- Federal Trade Commission
- Official site
- www.ftc.gov
- Settlement fund
- $10 million
- Full payout terms
- Share of more than $9.6 million, sent by checkPayment amounts are not stated; the FTC is sending 168,179 checks totaling more than $9.6 million.
Other dates
- Final approval granted
- From the docket entry. Order not read.Date the court filed the signed Stipulated Order for Permanent Injunction, Monetary Judgment, and Other Relief (Doc. 10, court stamp 'Filed: 09/17/24' on the copy posted by the FTC); the scanned order's signature line has no readable text, and the FTC case page lists it under September 20, 2024. It is a court-entered FTC order, not approval of a class settlement. Source: court record
The court’s exact words
The FTC is sending 168,179 checks totaling more than $9.6 million to eligible people who paid CarShield for a vehicle service contract between September 2019 and September 2024, and had their claim denied.
Quoted from the official notice. Read the notice for the full definition.
Our notes: This is not a class action. It is a Federal Trade Commission lawsuit that ended in a court-entered stipulated order. The FTC is mailing checks to people who paid CarShield for a vehicle service contract between September 2019 and September 2024 and had a repair claim denied. The FTC decides who is paid; its pages describe no claim form.
You may be included if you paid CarShield for a vehicle service contract between September 2019 and September 2024 and had a claim denied.
It covers only people the FTC picked, paid by check; this is an FTC case, not a class action.
Sources and checks (5)
Every fact people act on was copied from the official source and compared with it. How we check
- FTC refund page: CarShield Settlement (dated December 2025) administrator site
- FTC press release, December 11, 2025: FTC Sends More Than $9.6 Million to Consumers Who Bought Deceptively Advertised Vehicle Service Contracts from CarShield administrator site
- FTC case page: CarShield (FTC Matter 2223031) administrator site
- Signed Stipulated Order for Permanent Injunction, Monetary Judgment, and Other Relief, E.D. Mo. No. 4:24-cv-01055-HEA, Doc. 10 (copy posted by the FTC; scanned, only the court stamp is readable) court record
- FTC's Unopposed Motion to Enter Stipulated Order, E.D. Mo. No. 4:24-cv-1055 (dated July 31, 2024) court record
What changedLast change Nov 4, 2026
- Payment-status page created. The court filed the signed FTC stipulated order on September 17, 2024, and the FTC says it is sending 168,179 checks totaling more than $9.6 million. source document
Questions
I already filed. What now?
There is no claim form, so there was nothing to file. The administrator pays class members automatically, usually after final approval and any appeals. Never pay anyone to check on a payment.