CarShield vehicle service contracts, FTC refunds settlement payment
Federal Trade Commission v. NRRM, LLC, dba CarShield, and American Auto Shield, LLC (FTC refunds; not a class action)
Also known as CarShield refund; FTC v. CarShield; Analytics Consulting; 4:24-cv-01055
The FTC said CarShield ads misled buyers about which car repairs its service contracts would cover.
Copied from the official notice. Last compared Nov 4, 2026.
- Payments
Yes, payments have gone out. The FTC says it is sending the checks (its refund page is dated December 2025 and its press release December 11, 2025); it does not give the day they were mailed.
Source
The administrator’s statement is quoted in full on this page.
From the administrator site: FTC refund page: CarShield Settlement (dated December 2025). Last compared Nov 4, 2026.
- Court approved
- Sep 17, 2024From the docket entry. Order not read.
Source
“Case: 4:24-cv-01055-HEA Doc. #: 10 Filed: 09/17/24”
From the court record: Signed Stipulated Order for Permanent Injunction, Monetary Judgment, and Other Relief, E.D. Mo. No. 4:24-cv-01055-HEA, Doc. 10 (copy posted by the FTC; scanned, only the court stamp is readable). Last compared Nov 4, 2026.
- Claims
- No claim form needed
Source
“If you got a check, please cash it within 90 days.”
From the administrator site: FTC refund page: CarShield Settlement (dated December 2025). Last compared Nov 4, 2026.
- Typical amount
- A share of the fund$9.6 million fund, split among everyone who files
Source
“Share of more than $9.6 million, sent by check”
From the administrator site: FTC refund page: CarShield Settlement (dated December 2025). Last compared Nov 4, 2026.
The court approved the settlement on Sep 17, 2024.
Where it stands
- No claim form needed
- Court approved Sep 17, 2024
- Distribution ordered No date on file
- Payments issued Date not on file (current stage)
We do not promise a payment date. This page shows only what the court and the settlement administrator (the company that handles claims) have said. Full facts and deadlines are on the settlement page.
Confirm with the administrator before you act.
What the administrator says
The FTC is sending 168,179 checks totaling more than $9.6 million to eligible people who paid CarShield for a vehicle service contract between September 2019 and September 2024, and had their claim denied.
What would change this
- The administrator posts a second round, a reissue date, or a deadline to cash checks.
- A court order changes the amount or the schedule.
How we’ll update
We change the status only when the administrator makes a statement or the court issues an order. We look at the official site and the court docket regularly. Every change is dated in the update log on the settlement page. Last change: Nov 4, 2026.
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From the court record
| Final approval granted | Sep 17, 2024 Source: court record From the docket entry. Order not read.Date the court filed the signed Stipulated Order for Permanent Injunction, Monetary Judgment, and Other Relief (Doc. 10, court stamp 'Filed: 09/17/24' on the copy posted by the FTC); the scanned order's signature line has no readable text, and the FTC case page lists it under September 20, 2024. It is a court-entered FTC order, not approval of a class settlement. |
|---|---|
| Distribution order | not stated |
Questions
Is this settlement legitimate?
The administrator is Federal Trade Commission, and the official site is www.ftc.gov. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Who is covered?
Who is covered: no state limit is stated; the class is defined by who was affected, not by where you live.