Amazon Prime FTC refunds settlement

Federal Trade Commission v. Amazon.com, Inc., et al. (FTC refunds for Amazon Prime; not a class action)

Also known as Amazon Prime refund; FTC v. Amazon; Amazon Prime settlement; Prime cancellation; ROSCA; Subscription Membership Settlement; 2:23-cv-00932

The FTC said Amazon enrolled people in Prime without consent and made it hard to cancel.

Copied from the official notice. Last compared Nov 4, 2026.

You could get: Prime fees paid, max $200 Up to $200 total per eligible customer.

Source

“Prime fees refunded, up to $200 total per customer”

From the administrator site: FTC refund page: Amazon Refunds. Last compared Nov 4, 2026.
Payments: Paid Payments issued; the settlement administrator (the company that handles claims) has not published the date. Has it paid yet? See payment status.

Source

“Amazon started sending payments in November 2025 to eligible Prime customers affected by misleading enrollment and cancellation practices. By September 2026, Amazon issued over $845 million in refunds to eligible Prime customers. Under the revised settlement order, Amazon will continue to send automatic refunds to eligible Prime customers through April 2027.”

From the administrator site: FTC refund page: Amazon Refunds. Last compared Nov 4, 2026.
Claims: Closed Jul 27, 2026

Source

“The final date for consumers to submit claims forms was July 27, 2026.”

From the court record: Stipulated Motion and Order Regarding Residual Payouts of Consumer Redress Fund, W.D. Wash. No. 2:23-cv-00932-JHC (entered by the court September 14, 2026; FTC copy). Last compared Nov 4, 2026.
Who can file: U.S. Prime member who joined or could not cancel, 2019 to 2025

Source

“Under the revised settlement order, you are eligible for a refund if you meet all three requirements: ... You are an Amazon Prime customer in the United States. ... You signed up for an Amazon Prime subscription through a “challenged enrollment flow” or tried to cancel through the online cancellation flow but were unable to do so between June 23, 2019 and June 23, 2025. ... 20 Amazon Prime Benefits”

From the administrator site: FTC refund page: Amazon Refunds. Last compared Nov 4, 2026.
Where: Anywhere in the U.S.

Source

“You are an Amazon Prime customer in the United States. ... You signed up for an Amazon Prime subscription through a “challenged enrollment flow” or tried to cancel through the online cancellation flow but were unable to do so between June 23, 2019 and June 23, 2025. ... used no more than ... in any 12-month period following Amazon Prime enrollment.”

From the administrator site: FTC refund page: Amazon Refunds. Last compared Nov 4, 2026.

Check the administrator’s site

Official site: ftc.gov

Quick answers

How much is the Amazon Prime FTC refunds settlement payout?

Prime fees paid, max $200. Up to $200 total per eligible customer.

Can I still file a claim for the Amazon Prime FTC refunds settlement?

No. Claims closed on Jul 27, 2026.

When is the Amazon Prime FTC refunds settlement payout date?

Payments issued; the administrator has not published the date.

See the payment status page

Is the Amazon Prime FTC refunds settlement legit?

The administrator is Federal Trade Commission, and the official site is www.ftc.gov. Real notices point there; if a link in a message goes anywhere else, do not use it.

The official site never asks you to pay to file.

How to check a notice or a text

Also ending this week

Confirm with the administrator before you act.

Case details

Case: Federal Trade Commission v. Amazon.com, Inc., et al. (FTC refunds for Amazon Prime; not a class action)
Court: U.S. District Court, Western District of Washington (Seattle)
Case number: 2:23-cv-00932-JHC
Administrator: Federal Trade Commission
Official site: www.ftc.gov
Settlement fund: $1.5 billion consumer fund (plus a separate $1 billion civil penalty that does not go to consumers)
Full payout terms: Prime fees refunded, up to $200 total per customerA refund of Prime membership fees paid, capped at $51 for the earlier payments; under the revised order, additional payments of up to $149 per eligible customer, for a maximum total of $200.

Other dates

Final approval granted: Sep 25, 2025 From the court order we read.Date the court entered the FTC's Stipulated Order (Dkt. 535, 'SO ORDERED this 25th day of September, 2025', Judge John H. Chun), read on the FTC's copy. It is a court-entered FTC order, not approval of a class settlement; the court revised the payment plan by an order of September 14, 2026. Source: court record

The court’s exact words

You are an Amazon Prime customer in the United States. ... You signed up for an Amazon Prime subscription through a “challenged enrollment flow” or tried to cancel through the online cancellation flow but were unable to do so between June 23, 2019 and June 23, 2025. ... You used no more than 20 Amazon Prime Benefits (including Prime Music or Prime Video products offered for free to Prime subscribers) in any 12-month period following Amazon Prime enrollment.
Quoted from the official notice. Read the notice for the full definition.

Our notes: This is not a class action. It is an FTC lawsuit that ended in a court-entered Stipulated Order on September 25, 2025, revised by a court order of September 14, 2026. Under the revised order the FTC page lists three requirements: a U.S. Prime customer; signed up through a challenged enrollment flow (universal Prime decision page, shipping selection page, single page checkout or Prime Video enrollment) or tried but failed to cancel online, June 23, 2019 to June 23, 2025; and no more than 20 Prime Benefits used in any 12-month period after enrolling. Amazon decides who is paid from its own records.

You may be included if you are a U.S. Prime customer who signed up through a challenged enrollment flow, June 23, 2019 to June 23, 2025.

It covers trying but failing to cancel Prime through the online cancellation flow in that period too.

It covers only people who used no more than 20 Prime benefits in any 12-month period after enrolling.

Sources and checks (5)

Every fact people act on was copied from the official source and compared with it. How we check

What changedLast change Nov 4, 2026

Nov 4, 2026 Payment-status page created. The court entered the FTC's order on September 25, 2025, and the FTC says Amazon started sending payments in November 2025 and will keep sending automatic refunds through April 2027. source document

Questions

I already filed. What now?

If your claim was filed on time and accepted, it is in the pool. The administrator pays, usually after final approval and any appeals. Contact the administrator with your claim ID if something looks wrong. Never pay anyone to check on a claim.

Check the administrator’s site Opens www.ftc.gov