Tenet Healthcare tracking pixel settlement
Jane Doe v. AMISUB (SFH), Inc. d/b/a Saint Francis Hospital-Memphis
Also known as Tenet pixel settlement; Healthelife; CyEx Privacy Shield
The lawsuit claimed Tenet Healthcare used tracking pixels on its web pages in violation of privacy laws.
Copied from the official notice. Last compared Nov 7, 2026.
- You could get
- $16 cash
Source
“a one-time $16.00 cash payment”
From the administrator site: Official long-form notice (PDF on official site's document host). Last compared Nov 7, 2026.
- You need
- No receipt needed Needs the code from your notice LoginID and PIN from your notice (to file online) Some paperwork: describes the claim form only
Source
“To start your online claim form, you must login with your LoginID and PIN. You can find your LoginID and PIN on the Notice that was sent to you. If you are unable to locate your ID and PIN, please contact the Settlement Administrator by emailing info@TenetPixelSettlement.com .”
From the administrator site: Official online claim form login page. Last compared Nov 7, 2026.
- Who can file
- Used Tenet Healthcare websites or portals, Jan 2017-Sept 2023
Source
““Identifiable Individual” means an individual who during the Class Period used any website or patient portal owned or operated by Tenet Healthcare, any of its affiliated covered entities, or former affiliated covered entities to (i) create a patient portal account; (ii) submit a webform; or (iii) check in to an urgent care or emergency room during the Class Period. “Online Platforms” means the websites, patient portals, the Healthelife app, and other web-based tools and services operated by or on behalf of Defendant. “Class Period” is from January 1, 2017, through September 18, 2023. ... Excluded from the Class are: (1) the Judge in this case, and the Judge’s family and staff; (2) Tenet Healthcare and its officers, directors, and related companies; (3) anyone who validly excludes themselves from the Settlement; and (4) attorneys for the parties.”
From the administrator site: Official long-form notice (PDF on official site's document host). Last compared Nov 7, 2026.
- Where
- Anywhere in the U.S.
Source
“The court has defined the Class this way: “All Identifiable Individuals that used or accessed the Online Platforms during the Class Period.””
From the administrator site: Official long-form notice (PDF on official site's document host). Last compared Nov 7, 2026.
- Time to file
- About 3 minutes
Source
Our estimate of how long the official claim form takes. The notice does not say.
From the official site: tenetpixelsettlement.com. Last compared Nov 7, 2026.
Free. The official site never charges.
Quick answers
How much is the Tenet Healthcare tracking pixel settlement payout?
$16 cash.
Where is the Tenet Healthcare tracking pixel settlement claim form?
On the official site, www.tenetpixelsettlement.com. Filing is free. The last day to file is Mar 15, 2027.
When will the Tenet Healthcare tracking pixel settlement pay?
Payment can only happen after the court gives final approval and any appeals are over.
The final approval hearing is set for Jan 14, 2027.
Is the Tenet Healthcare tracking pixel settlement legit?
The settlement administrator (the company that handles claims) is Simpluris, and the official site is www.tenetpixelsettlement.com. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Compare yourself to the official class definition
You may be included if you used a Tenet Healthcare website, patient portal or Healthelife app, January 1, 2017 through September 18, 2023.
It covers using them to create a patient portal account, submit a web form, or check in to an urgent care or emergency room.
You are not included if you are a Tenet officer or director, an attorney for the parties, or the judge or the judge's family or staff.
Check each condition yourself. The boxes are only for you; nothing is sent or stored.
All Identifiable Individuals that used or accessed the Online Platforms during the Class Period.
From the administrator site: Official long-form notice (PDF on official site's document host)
This checklist is for guidance only and can be wrong. Only the court's definition decides. Read the official wording before you file.
Official payout table
The amounts the settlement itself sets. We do not work out a personal amount.
| Option and condition | Amount |
|---|---|
| Each valid claimSet amount | $16 |
Tenet Healthcare has agreed to pay for two benefits that are available to all Class Members. You may file a claim for one or both of these benefits. ... All Class Members are eligible to enroll in two years of CyEx Privacy Shield Pro. ... Cash Payment. All Class Members are eligible to claim a one-time $16.00 cash payment. You do not have to provide any proof or explanation to claim this payment.
From the administrator site: Official long-form notice (PDF on official site's document host)
Estimates can change with the number of valid claims and court deductions. Guidance only.
How to file
-
Find the code from your notice
- LoginID and PIN from your notice (to file online)
-
Gather what you need
No proof of purchase is required.
-
File online, or by mail
At www.tenetpixelsettlement.com, by Mar 15, 2027. Filing is free.
Or mail a paper claim form to:Tenet Healthcare Pixel Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799-9958
The deadline note says: “For mail, the notice says postmarked by March 15, 2027, but the paper form says received by then, so mail it early.” -
Save your confirmation
Keep your confirmation number or email. You do not need to file again.
Confirm with the administrator before you act.
After you file
Payment can only happen after the court gives final approval and any appeals are over.
The final approval hearing is set for Jan 14, 2027.
For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
Also ending this week
Related settlements
Case details
- Case
- Jane Doe v. AMISUB (SFH), Inc. d/b/a Saint Francis Hospital-Memphis
- Court
- Circuit Court for Shelby County, Tennessee
- Case number
- CT-3086-23
- Administrator
- Simpluris
- Official site
- www.tenetpixelsettlement.com
- Full payout terms
- $16 cash, plus 2 years of CyEx Privacy Shield ProA one-time $16.00 cash payment (no proof needed), and two years of CyEx Privacy Shield Pro. You may claim one or both. Tenet Healthcare pays the benefits, fees and awards; no common fund is stated.
- Effort
- Easy, about 3 minutes
Other dates
- Opt-out (exclusion) deadline
- (ahead) source document
- Objection deadline
- (ahead) source document
- Final approval hearing
- (ahead) source document
The court’s exact words
All Identifiable Individuals that used or accessed the Online Platforms during the Class Period.
Quoted from the official notice. Read the notice for the full definition.
Our notes: Per the notice, an 'Identifiable Individual' is someone who, from January 1, 2017 through September 18, 2023, used any website or patient portal owned or operated by Tenet Healthcare, its affiliated covered entities or former affiliated covered entities to create a patient portal account, submit a webform, or check in to an urgent care or emergency room. 'Online Platforms' means the websites, patient portals, the Healthelife app and other web-based tools operated by or for Tenet Healthcare. Excluded: the judge and the judge's family and staff, Tenet Healthcare and its officers, directors and related companies, people who opt out, and attorneys for the parties.
Sources and checks (4)
Every fact people act on was copied from the official source and compared with it. How we check
- Official long-form notice (PDF on official site's document host) administrator site
- Official online claim form login page administrator site
- Official claim form (PDF on official site's document host) administrator site
- Official settlement website home page administrator site
What changedLast change Oct 26, 2026
- Page created. Claims open until March 15, 2027. source document
Questions
I already filed. What now?
Keep your confirmation number or email. You do not need to file again. Payment can only happen after the court gives final approval; once it does, the payment status page shows what is known.
Opting out
To leave the settlement and keep your right to sue on your own, follow the official notice by Dec 21, 2026. If you opt out, you get no payment. Opting out and objecting have separate rules; we cannot tell you which is right for you.