LiveHealth Online data privacy settlement (Amwell)
Polk v. American Well Corp.
The lawsuit claimed the LiveHealth Online booking tool did not protect users’ privacy.
Copied from the official notice. Last compared Nov 7, 2026.
- You could get
- $51.14 to $102.29
Source
“Estimated at approximately $51.14 to $102.29 per class member”
From the administrator site: Official FAQ (long-form notice questions). Last compared Nov 7, 2026.
- Claims
- Closed Oct 30, 2026
Source
“you must complete and submit a Claim Form by October 30, 2026.”
From the administrator site: Official FAQ (long-form notice questions). Last compared Nov 7, 2026.
- Who can file
- Used LiveHealth Online appointment booking, Oct 2024 to Aug 2025
Source
“If you reside in the United States and used the appointment booking tool on the LiveHealth Online website (livehealthonline.com), the LiveHealth Online iOS App (available at https://apps.apple.com/us/app/livehealth-online-mobile/id597917484), or the LiveHealth Online Android App (available at https://play.google.com/store/apps/details?id=com.americanwell.android.member.wellpoint), between October 2024 and August 2025, then you may be a Settlement Class Member.”
From the administrator site: Official claim form login page. Last compared Nov 7, 2026.
- Where
- Anywhere in the U.S.
Source
“All persons in the United States who used the appointment booking tool on the LiveHealth Online website (livehealthonline.com), the LiveHealth Online iOS App (available at https://apps.apple.com/us/app/livehealth-online-mobile/id597917484), or the LiveHealth Online Android App (available at https://play.google.com/store/apps/details?id=com.americanwell.android.member.wellpoint), between October 2024 and August 2025.”
From the administrator site: Official FAQ (long-form notice questions). Last compared Nov 7, 2026.
Quick answers
How much is the LiveHealth Online data privacy settlement (Amwell) payout?
$51.14 to $102.29.
Can I still file a claim for the LiveHealth Online data privacy settlement (Amwell)?
No. Claims closed on Oct 30, 2026.
When will the LiveHealth Online data privacy settlement (Amwell) pay?
Payment can only happen after the court gives final approval and any appeals are over.
The final approval hearing is set for Jan 15, 2027.
Is the LiveHealth Online data privacy settlement (Amwell) legit?
The settlement administrator (the company that handles claims) is Simpluris, and the official site is livehealthonlinesettlement.com. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Also ending this week
Related settlements
Confirm with the administrator before you act.
Case details
- Case
- Polk v. American Well Corp.
- Court
- Superior Court of the State of California for the County of Sacramento
- Case number
- 25CV026746
- Administrator
- Simpluris
- Official site
- livehealthonlinesettlement.com
- Settlement fund
- Up to $2,037,751.46
- Full payout terms
- Estimated $51.14 to $102.29 (pro rata share)Estimated at approximately $51.14 to $102.29 per class member, depending on how many valid claims are filed
- Effort
- Medium, about 6 minutes
Other dates
- Opt-out (exclusion) deadline
- (passed) source document
- Objection deadline
- (passed) source document
- Final approval hearing
- (ahead) source document
The court’s exact words
All persons in the United States who used the appointment booking tool on the LiveHealth Online website (livehealthonline.com), the LiveHealth Online iOS App (available at https://apps.apple.com/us/app/livehealth-online-mobile/id597917484), or the LiveHealth Online Android App (available at https://play.google.com/store/apps/details?id=com.americanwell.android.member.wellpoint), between October 2024 and August 2025.
Quoted from the official notice. Read the notice for the full definition.
Our notes: The notice says the class is people in the United States who used the appointment booking tool on the LiveHealth Online website or its iOS or Android app between October 2024 and August 2025. The online claim form asks for a LoginID and PIN printed on the notice sent to class members. Read the notice for the full definition and exclusions.
You may be included if you live in the U.S. and used the LiveHealth Online appointment booking tool, October 2024 to August 2025.
Sources and checks (3)
Every fact people act on was copied from the official source and compared with it. How we check
- Official FAQ (long-form notice questions) administrator site
- Official claim form login page administrator site
- Official settlement website home page (administrator named in footer: Simpluris) administrator site
What changedLast change Nov 2, 2026
- Claim deadline (October 30, 2026) passed; claims are closed. source document
- Page created. Claims open until October 30, 2026. source document
Questions
I already filed. What now?
If your claim was filed on time and accepted, it is in the pool. The administrator pays, usually after final approval and any appeals. Contact the administrator with your claim ID if something looks wrong. Never pay anyone to check on a claim.