Cleo AI cash advance FTC refunds settlement payment
Federal Trade Commission v. Cleo AI, Inc. (FTC refunds; not a class action)
Also known as Cleo AI refund; Cleo app refund; Cleo cash advance; FTC v. Cleo AI; Rust Consulting; 1:25-cv-02594
The FTC said Cleo AI misled users about cash advance amounts and speed and made canceling hard.
Copied from the official notice. Last compared Nov 4, 2026.
- Payments
The administrator said payments would start on Oct 27, 2026. That date has passed, and its site has not said whether payments went out. Here is what it says:
Source
The administrator’s statement is quoted in full on this page.
From the administrator site: FTC refund page: Cleo AI Refunds. Last compared Nov 4, 2026.
- Court approved
- Apr 25, 2025From the docket entry. Order not read.
Source
“(Signed by Judge Andrew L. Carter, Jr on 4/25/2025) (rro) (Entered: 04/28/2025)”
From the court record: CourtListener RECAP docket, FTC v. Cleo AI, Inc., S.D.N.Y. 1:25-cv-02594. Last compared Nov 4, 2026.
- Claims
- No claim form needed
Source
“If you get a PayPal payment, please accept it within 30 days. ... between October 8, 2026 and October 26, 2026.”
From the administrator site: FTC refund page: Cleo AI Refunds. Last compared Nov 4, 2026.
- Typical amount
- A share of the fund$15.8 million fund, split among everyone who files
Source
“Share of over $15.8 million, paid by PayPal”
From the administrator site: FTC refund page: Cleo AI Refunds. Last compared Nov 4, 2026.
Starting on October 27, 2026, the FTC will send 2,124,796 PayPal payments totaling more than $15.8 million
This is the administrator's schedule, in its own words. We have not seen it confirm that payments were issued.
The court approved the settlement on Apr 25, 2025. That was 562 days ago.
Where it stands
- No claim form needed
- Court approved Apr 25, 2025 (current stage)
- Distribution ordered
- Payments issued
We do not promise a payment date. This page shows only what the court and the settlement administrator (the company that handles claims) have said. Full facts and deadlines are on the settlement page.
Confirm with the administrator before you act.
How long payment has taken in other cases
First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
This is a small sample and a pattern, not a prediction. Your settlement can be faster or slower. This one is at day 562 since approval.
What would change this
- The administrator posts a payment date or says payments have started.
- The court issues a distribution order.
- Someone appeals the approval, which can delay payment.
- A court order changes the amount or the schedule.
How we’ll update
We change the status only when the administrator makes a statement or the court issues an order. We look at the official site and the court docket regularly. Every change is dated in the update log on the settlement page. Last change: Nov 4, 2026.
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From the court record
| Final approval granted | Apr 25, 2025 Source: court record From the docket entry. Order not read.Date the judge signed the FTC's Stipulated Order (Dkt. 17, signed April 25, 2025 by Judge Andrew L. Carter, Jr., entered on the docket April 28, 2025), from the docket entry. It is a court-entered FTC order, not approval of a class settlement. |
|---|---|
| Distribution order | not stated |
Questions
Is this settlement legitimate?
The administrator is Federal Trade Commission, and the official site is www.ftc.gov. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Who is covered?
Who is covered: no state limit is stated; the class is defined by who was affected, not by where you live.